Digital Experience Monitoring | Datadog

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DIGITAL EXPERIENCE MONITORING

Protect the user journeys that matter most to your business

Combine real-user insights and proactive testing to monitor application performance and availability end-to-end.

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Protect the user journeys

Prioritize fixes by business impact

See where users struggle and quantify the impact so teams can focus on what matters most.

Scale coverage as you innovate

Use AI-assisted journey discovery and test creation to keep coverage aligned with every release.

Ship faster without sacrificing quality

Catch regressions earlier and validate changes against real-user behavior.

No single layer of your stack can tell you the full story

A user journey starts with an intent and ends with an outcome, but what happens in between can span multiple paths, screens, APIs, and services. When teams monitor each layer in isolation, they lose sight of the complete journey and what prevents users from reaching their intended outcome.

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Introducing Journey Monitoring

Connect every layer around the user journey

Automatically define and monitor critical user journeys to pinpoint drop-offs, slow or failing steps, or gaps in existing coverage.

Automatically map critical user journeys

Use real-user activity to surface important journeys and map the high-volume paths users take between defined start and end events

Measure journey health in one view

Compare traffic, conversion, time to convert, real-user performance, and Synthetic uptime to identify degraded experiences.

Give Product and Engineering a shared view

Connect behavioral and technical signals so teams can distinguish user friction from technical failures, investigate issues in context, and resolve them faster.

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Every Digital Experience signal in one view

Explore the products that help teams proactively test critical journeys, troubleshoot real-user issues, and understand what drives conversion and drop-off.

Discover and analyze critical user journeys

Automatically capture sessions, views, and actions with the Datadog SDK. Use funnels, user paths, and retention to understand how users navigate your application, where they convert or drop off, and how product changes affect behavior.

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Rewatch real-user sessions with AI-powered insights

Replay how users move through critical journeys and see exactly where they encounter friction. Smart summaries and chapters take you directly to key moments, while heatmaps reveal interaction patterns across each screen. With built-in developer tools, you can diagnose the errors and performance issues behind each experience.

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Measure the impact of every release on user experience

Monitor the availability and performance of frontend applications and the journeys they power with session-level visibility into real user experiences. Focus on latest versions, debug with stack traces, and correlate affected sessions with backend telemetry to identify regressions and pinpoint the changes that introduced them.

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Use AI to keep test coverage current

Bits Testing explores your application, maps critical journeys, and identifies gaps in existing coverage. Generate Browser, Mobile, API, and Network tests, then discover new paths and adapt tests as your application changes.

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build a complete view

Understand and improve the journeys that drive your business

Customer Stories

Real teams. Better experiences. Measurable results.

Ibnsina Pharma

Increased add-to-cart conversion

Datadog has helped Ibnsina Pharma turn customer data into insights, empowering us to understand needs more clearly and improve the customer experience.

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QAD Redzone

90% fewer SEV1 incidents

This significant acceleration in our release cadence empowered us to deliver new features and improvements to our application at an unprecedented pace and scale, enabling us to stay ahead of the curve and maintain our position as the number one connected worker solution.

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Itau Unibanco

35% faster issue resolution

Connects critical journeys such as login and payments to backend performance so teams can prioritize and resolve issues by customer impact.

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