Real User Monitoring - Frontend Performance Insights | Datadog
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Real User Monitoring

End-to-end visibility into user journeys for web and mobile applications.

Datadog RUM gives our teams visibility into every step of the customer journey on our E-commerce platform, from adding items to a basket to completing the checkout process. RUM also enables us to quickly identify frontend issues, pinpoint impacted customers, and resolve errors so we can deliver a better user experience.

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Tom Hayman

Head of Platform Engineering, Dunelm

CustOps changed their resolution workflow with Datadog RUM. We first assess where the error is coming from using RUM dashboards. If users from a single office see slowdowns—but there are no errors on Apixio's backend—we notify the customer IT department that the issues stem from their side, without escalating to the Engineering or DevOps teams.

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Alex Aitken

Director of SRE and DevOps, Apixio

Datadog Real User Monitoring (RUM) provides insight into your application’s frontend performance from the perspective of real users. Every user journey is correlated seamlessly with synthetic tests, backend metrics, traces, logs, and network performance data, so you can quickly detect poor user experience and resolve issues with context from across the stack.


Resolve frontend performance issues that are impacting users

  • Understand user experience of your applications with critical performance data such as Core Web Vitals
  • Visualize aggregated frontend performance metrics or slice-and-dice by country, device, application, and more
  • Identify the root cause of slow load times, whether it's an issue with the code, the network, or the infrastructure
Visualize or slice-and-dice user experience data by any attribute

Troubleshoot and resolve frontend errors

  • Resolve JavaScript errors by pinpointing the root cause of an issue down to the line of code
  • Intelligently group high-volume application errors into a small number of issues with Error Tracking
  • Identify which segments of your customers are experiencing errors in real time with tags for device, OS, and country
Troubleshoot and resolve errors quickly with Datadog error tracking

Analyze product usage

  • Automatically collect and correlate every resource, error, and user action during a user's session
  • Analyze usage across your mobile and web applications by browser, country, or any custom dimension with RUM Analytics
  • Understand user experience with visualizations including time series, top lists, and tables

Collect custom attributes from user journeys

  • Contextualize user sessions on your applications with attributes like user ID, email, and name
  • Capture business-critical user actions such as checkout button click, tap, and more
  • Ingest custom metrics that are specific to your business and correlate them with real-time product analytics
Correlate custom user actions with user impacting issues

Triage and resolve issues with an end-to-end view of user experience

  • Simulate user journeys with Datadog Browser Tests and correlate results with real-time user experiences
  • Pivot from RUM data to request traces and logs for complete context when investigating issues
  • Unify full-stack monitoring in a single platform for frontend and backend development teams

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