Run IT operations with the full picture from signal to fix
See your fleet's performance, trace each disruption, and measure AI tool adoption, all in the platform your infrastructure teams already run.
Stay ahead of issues that disrupt work
Keep teams up and running on the laptops and desktops they depend on. Spot problems early, get a clear path to resolution, and monitor which AI tools are in use internally.
Know which devices come first
Prioritize your time with fleet-wide visibility into device health, new issues, and the percentage of devices affected.
Find where disruption starts
Pinpoint what’s slowing employees down across devices, Wi-Fi, and apps with process, signal, and latency data
Fix a recurring problem once
See what percentage of devices are affected by the same crash or symptom and identify a common fix.
Triage with the full context
Get one ticket per issue, rather than per user, with Bits AI identifying the priority, root cause, and next steps.
Go beyond tickets. Datadog ties reported and unreported issues to device health, Wi-Fi, and app data to show you what’s disrupting employees.
Built for the teams that keep employees working
Whether you manage the fleet or answer the tickets, see disruptions early, know what’s behind them, and keep work moving, all from the same device data.
From first signal to verified fix
Know what needs attention
Find every device across your entire fleet
Group devices by health status, device type, OS version, and location to prioritize what to fix or replace first, from degraded to inactive.
Catch silent declines that build gradually
Spot when a device’s CPU, memory, and disk began to decline over 15 months, and what it was running, narrowing the search for causes.
Stop replacing employee devices blindly
See which devices have an app or OS update and which are behind, and review any one before approving an app or upgrade request.
Diagnose any disruption
Rank your fleet by what to fix or replace
See each employee device’s live processes, ranked by CPU and memory, to find the app slowing it down before asking the employee.
Know when the connection is the culprit
Follow an employee device’s route to apps like Zoom and Slack, and check whether the router, the ISP, or the app itself adds delay.
Flag weak Wi-Fi and the devices it reaches
Track signal strength, noise, and roaming on an employee device, then see whether weak Wi-Fi stops there or hits other devices nearby.
Catch widespread problems
See which apps crash, and for how many
Track app crashes and hangs across every Windows or Mac device, and whether one app is failing for one employee or for many.
Spot shadow AI tools before they spread
See which AI apps run on each employee device and flag tools outside your approved set before they turn into a licensing problem.
Confirm a fix reached everyone it affected
Check other employee devices on the same access point to see if a fix reached them too, not only the one that reported the problem.
Triage with AI guidance
Begin with the likely cause already found
Open every issue to its likely cause, with the evidence behind it and suggested next steps, already investigated when you arrive.
Hand off issues without losing its history
Assign each issue, change its priority, and push it to Jira or ServiceNow with its full history, ready for the next team to pick up.
Dive deeper into any issue with Bits Chat
Ask follow-up questions or get a detailed, step-by-step plan, starting from what the investigation found instead of from scratch.
Learn how to deploy and configure EUDM with step-by-step guides and reference material.
Priced only for the devices you monitor
See how employee laptops, desktops, apps, and AI tools are performing and being used. Fix issues faster, decide which devices need to be replaced, and plan licenses to buy.
From basic plans to bespoke offerings, Datadog offers the right level of support & services for any organization.
End User Device Management includes:
End User Device Monitoring is Datadog’s solution for monitoring the health and performance of employee laptops and desktops, both physical and virtual. The Datadog Agent collects system metrics, Wi-Fi data, logs, and installed software from each device, and traces the network path from the device to the SaaS apps employees use. IT teams find underperforming devices, troubleshoot disruptions, and plan hardware and license needs in the same platform their infrastructure teams already use.
Resources
Fix it before they file a ticket