Doing Business with Datadog

Supplier Onboarding with Datadog will include the following steps:

General Onboarding via Zip: Datadog uses Zip to collect the information needed to onboard vendors. The main contact listed on the request will receive an email invitation from Zip and can delegate individual sections to others at their company if needed.

Depending on the vendor and the services being provided, the onboarding form may request:

• General company and contact information
• Conflict of interest disclosures
• Tax documentation
• Banking and payment information
• Insurance documentation
• Standard contract terms
• ESG, diversity, or FAR/DFARS information
• Information about data access or exchange

Not every section will apply to every vendor. Please complete all sections assigned to you and provide any required supporting documents. For help accessing or completing your Zip profile, see here.

Vendor Risk Assessment, if required: Some vendors may also need to complete a Vendor Risk Assessment. If required, the assessment will be sent through Zip as part of the onboarding process. All assigned onboarding and risk assessment sections must be completed before Datadog can finish its review.

Most purchases at Datadog require a signed contract and/or a purchase order. As mentioned above, a member of the Procurement team will reach out with guidance on how to proceed. Using a Datadog contract will expedite the contract review process and will be a requirement in some cases.

Note: See below for more information on Purchase Orders

For purchases at Datadog that require a signed contract, PO approvals are only initiated when the contract is finalized and approved for signatures. Note that the contract can be signed before the PO is issued and vice versa. PO approvals for all non-contract related purchases will be initiated as needed.

Once the PO is fully approved, the PO contact listed in Zip will receive the PO.

Please see here for our standard Purchase Order Terms and Conditions

Note: Datadog has a strict “No Purchase Order - No Pay” policy.

Our policy requires a formal PO be issued by Datadog in advance for all work, projects, hardware, software and services ordered. Please make sure that you as a supplier always have or ask your Datadog business partner to provide a PO as soon as we request goods and services from you, and in advance of commencing work for Datadog.

Vendors that will invoice Datadog should not provide services without having received a Purchase Order (PO) from Datadog via Zip. If any invoices are received without an associated PO that was issued PRIOR to services being rendered, the invoice will not be paid.

Our no-PO no pay policy is in place to benefit all parties involved. Benefits to this policy include:

• POs ensure services are authorized and approved prior to being rendered
• Purchase orders expedite the payment process since spend approvals are handled prior to Datadog being invoiced
• A PO is a legally binding document that ensure both parties agree to specific services and range of payment

If a Datadog employee asks you to start services and/or provide goods without a purchase order, please email procurement@datadoghq.com.

Suppliers should invoice within sixty (60) days of delivery of services or receipt of goods.

Invoicing Requirements (failure to comply may result in delayed payment) – Invoices need to:

• be text based (not scanned)
• be sent in PDF format
• reference a valid PO number

Review our Invoicing Golden Rules for PO Transactions or Invoice Golden Rules for Card Transactions to ensure invoices are complete before submission to Datadog.

Payment will be processed on the next payment run when due, only after invoices have been fully approved.

Note: Datadog’s standard payment term is Net 60 days from the date of invoice.