Doing Business with Datadog

1. Supplier Onboarding

In order to do business with Datadog, you will receive an invitation via email from Coupa to onboard as our supplier. As part of that process, you will be responsible for registering as a supplier AND completing our onboarding forms. Even if you already have a Coupa account, you will still be responsible for completing the Datadog specific onboarding forms.

Certain vendors may require an additional Privacy and Security review. You may also receive an email from TrustArc, our Privacy and Security risk assessment tool.

A member of the Procurement team will reach out to you once a Datadog employee has submitted a vendor request to guide you through the necessary steps and documents.

For more information on how to complete the onboarding request - click here.

2. Contract Reviews

Most purchases at Datadog require a signed contract and/or a purchase order. As mentioned above, a member of the Procurement team will reach out with guidance on how to proceed. Using a Datadog contract will expedite the contract review process and will be a requirement in some cases.

Note: See below for more information on Purchase Orders

3. Purchase Order

PO approvals are only initiated when the contract is finalized (no more redlines). Once the PO is fully approved, the PO contact listed in Coupa will receive the PO. Note that the contract can be signed before the PO is issued and vice versa. See below for additional information on Purchase Orders.

Note: Datadog has a “No Purchase Order - No Pay” policy.

Our policy requires a formal PO be issued by Datadog in advance for all work, projects, hardware, software and services ordered. Please make sure that you as a supplier always have or ask your Datadog business partner to provide a PO as soon as we request goods and services from you, and in advance of commencing work for Datadog.

If a Datadog employee asks you to start services and/or provide goods without a purchase order, please email procurement@datadoghq.com

Please see here for our standard Purchase Order Terms and Conditions

4. Contract Signatures

Datadog will route the finalized contract for signatures once all terms have been agreed upon.

5. Invoicing

Suppliers should invoice within sixty (60) days of delivery of services or receipt of goods.

• Datadog has a “No Purchase Order - No Pay” policy, please reference a valid PO number on your invoices
• Review our Invoicing Golden Rules to ensure invoices are complete before submission to Datadog

6. Payment

Payment will be processed on the next payment run when due, only after invoices have been fully approved.

Note: Datadog’s standard payment term is net 60 days from date of invoice.

7. Vendor Travel and Expense Policy

Follow this link to view Datadog’s Vendor Travel and Expense Policy.