From System Signals to User Outcomes

Learn why system-level signals can't tell you whether users are actually succeeding, and how to use the journey, not the stack, as your new source of truth.

Every product and engineering team eventually hits the same moment: something is clearly wrong, but every dashboard is green. This eBook shows why that gap exists and how treating the user journey, not individual services, as your unit of analysis closes it.

In this eBook, you’ll learn:

• Why traditional system-level monitoring has a ceiling it can’t see past
• How to define a journey with a clear start, end, and measure of success
• The signals that reveal whether a journey is actually healthy