Real User Monitoring

Datadog Real User Monitoring (RUM) provides deep insight into your application’s frontend performance. Monitor real user data in order to optimize your web performance and provide exceptional user experiences. Correlate synthetic tests, backend metrics, traces, and logs in a single place to quickly identify and troubleshoot performance issues across the stack.

Monitor and measure web application performance

Quantify how users are interacting with your application with critical performance data such as Core Web Vitals and load times
Visualize frontend metrics and slice-and-dice user data by country, device, feature flag data, and more
Continually monitor frontend performance with customizable out-of-the-box dashboards, troubleshooting flows to improve page performance, and real-time alerting

Identify errors and prioritize troubleshooting

Automatically group high-volume application errors into a focused set of issues with Error Tracking
Pinpoint the root cause of JavaScript errors down to the line of code
Gain real-time insight into which segments of your customer base are experiencing issues

Contextualize performance investigations with user behavior data

Get a pixel-perfect recreation of the user’s experience with Session Replay for additional context around issues
Automatically collect and correlate every resource, error, and user action during each session
Easily identify your application’s biggest points of user friction with frustration signals like rage clicks or error clicks

Collect custom user and performance data

Enrich user sessions across your applications with attributes like user ID, email, and name
Capture unique business-critical user actions such as checkout button clicks, taps, and more
Ingest custom metrics that are specific to your business and correlate them with real-time performance data

Triage and resolve issues with an end-to-end view of the user experience

Proactively simulate user journeys with Synthetic Browser Tests and correlate results with real-time user experiences
Pivot from RUM data to backend request traces and logs for complete context when troubleshooting issues
Unify full-stack monitoring in a single platform for frontend and backend development teams

Datadog RUM gives our teams visibility into every step of the customer journey on our E-commerce platform, from adding items to a basket to completing the checkout process. RUM also enables us to quickly identify frontend issues, pinpoint impacted customers, and resolve errors so we can deliver a better user experience.

Tom Hayman Head of Platform Engineering, Dunelm

Our DevOps and SRE teams use the Datadog RUM to APM connection to visualize the full user journey and pinpoint the exact source of an errant or slow customer request within their stack. The automatic correlation of the frontend and backend enables our teams to communicate using the same language when resolving errors across the stack.

Ronni Persson Engineering Manager, Web Platform Team, SeatGeek

CustOps changed their resolution workflow with Datadog RUM. We first assess where the error is coming from using RUM dashboards. If users from a single office see slowdowns—but there are no errors on Apixio's backend—we notify the customer IT department that the issues stem from their side, without escalating to the Engineering or DevOps teams.