Support | Datadog
Support

Support

Our friendly, knowledgeable support engineers are here to help

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Chat

Premier Support Chat will be undergoing maintenance on June 25 from 6 to 8 am ET. During this time, you can email us at help@datadoghq.com or use our Help Page to create a support ticket and we’ll jump on it as soon as possible. Thank you for your understanding.

Datadog Support Platform

You can contact our Support Team by visiting help.datadoghq.com.

Live Chat

Chat with our Support Team any business day between the hours of 10:00 and 19:00 ET. You can reach us through in-app chat. See Reaching out on chat for best practices.

Resources

Click here to see the terms for our Support Plans.

Documentation

Instructions and guides to help you get the most out of Datadog

Stay informed and proactive

Monitor service updates and system performance to ensure smooth and reliable production environments.