Managing a Complex Distributed Payment System Across 185 Locations and 110k of Transactions per Day | Datadog

Back

guest talk

Managing a Complex Distributed Payment System Across 185 Locations and 110k of Transactions per Day

With over 180 stores, Dunelm is the UK’s leading home furnishings retailer. The technology team at Dunelm needs to process 110k of transactions per day, coming from more than 1600 tills across the country. How do they make sure those transactions are completed? How do they manage downtime? How do they know if a transaction has been completed locally when there are networking issues?

The biggest hurdle that the team had to overcome is the fact that the tills are running a third-party software, reducing the options to instrument them. When something failed, it was discovered a few days later, making it harder for the finance to reconcile those transactions.

Join Usman Niazi, Head of SRE at Dunelm, as he covers how they built a system that allowed them to collect the transactions at the edge and monitor them, so failures were discovered and solved in a timely manner. He will cover the different phases of the project, from an initial system that solved the most urgent issues, to the actual one, with SLOs in place to prevent degradation.

Information

TIME: 2024-03-26 | 11:25

ROOM: Porter Tun

Speakers

guest talk

Managing a Complex Distributed Payment System Across 185 Locations and 110k of Transactions per Day

With over 180 stores, Dunelm is the UK’s leading home furnishings retailer. The technology team at Dunelm needs to process 110k of transactions per day, coming from more than 1600 tills across the country. How do they make sure those transactions are completed? How do they manage downtime? How do they know if a transaction has been completed locally when there are networking issues?

The biggest hurdle that the team had to overcome is the fact that the tills are running a third-party software, reducing the options to instrument them. When something failed, it was discovered a few days later, making it harder for the finance to reconcile those transactions.

Join Usman Niazi, Head of SRE at Dunelm, as he covers how they built a system that allowed them to collect the transactions at the edge and monitor them, so failures were discovered and solved in a timely manner. He will cover the different phases of the project, from an initial system that solved the most urgent issues, to the actual one, with SLOs in place to prevent degradation.

Save Your Spot Today

Sign up and win!

One in ten people who sign up for a trial will have the chance to win an iPhone 16 Pro or Google Pixel 9 Pro!

  1. Sign Up by December 19, 2024


    for a free trial (30 seconds)
  2. Install the Datadog Agent


    on at least one host (1-2 minutes)
  3. Create a custom dashboard


    and add graphs to it (1-2 minutes)

Note: If you are signing up with a personal email, email us at reinvent@datadoghq.com to let us know you've entered.

Current Datadog customers are not eligible.

No purchase necessary to enter or win. Limit 1 entry per person. Void where prohibited. The contest ends December 19, 2024, at 11:59 p.m PST. The Sweepstakes is only open to legal residents of Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Japan, Norway, Poland, Singapore, Spain, Sweden, Switzerland, The Netherlands, UK, and USA (excluding Puerto Rico) who are 18 years of age or older (or the age of majority in their state or country of residence, whichever is older) as of the date of entry who attended the event. The Sweepstakes is not open to any employee of a current Datadog customer, any current students or any employee of a competitor of Datadog. In addition, the Sweepstakes is not open to any agent or employee of Datadog or its affiliates or marketing firms, or to any immediate family or household member of those individuals. The winner will be notified via email. By submitting an entry to the contest, the entrant agrees to be bound by the Official Rules. See here for Official Rules. Sponsor: Datadog, Inc., 620 8th Avenue, 45th Floor, New York, NY 10018.