Event Management & AIOps Platform | Datadog
Event Management

Event Management

Transform alert fatigue into actionable insights and accelerate remediation with automated event correlation

Datadog Event Management uses AIOps to intelligently aggregate and consolidate alerts into one consistent view to help centralized operations teams discover and resolve issues faster. By reducing noise and enriching events with observability context, Event Management helps teams paint a complete picture of incidents and their underlying causes, so they can understand what’s happening and take action.


Aggregate alerts and change events from anywhere into a single case view

  • Centralize third-party alerts, events, and changes to reduce tool sprawl and context switching
  • Send alerts or events from third-party APIs, email, or directly from one of our many integrations
  • Easily manage, group, filter, and analyze events in one unified view
  • Aggregate and consolidate events alongside observability data to get complete context into issues, identify the root cause faster, and understand the impact across your environment
Aggregate alerts and change events from anywhere into a single case view

Enhance alert context with service knowledge and ownership

  • Automatically enrich your ingested events or alerts with business-specific data from your configuration management database (CMDB) or operational spreadsheet
  • Normalize all incoming events with consistent tagging, and standardize tag structures
  • Make key service information easily accessible, so all team members, regardless of experience level, know where to look, how to remediate, and who to contact in an incident
Enhance alert context with service knowledge and ownership

Reduce alert fatigue and ticket volume

  • Enable your teams to focus on what’s really important with intelligent correlation powered by AI
  • Set pattern-based correlations, or leverage suggested correlations tailored to your organizations needs
  • Aggregate and deduplicate events and alerts from Datadog and third-party tools in one platform so you can easily monitor and analyze events
Reduce alert fatigue and ticket volume

Automate triage workflows, and reduce investigation time

  • Escalate and prioritize cases in Datadog Case Management to jump-start your triaging with a more complete picture of related events
  • Automatically create tickets in your preferred ITSM tool, such as ServiceNow and Jira, with bi-directional syncing
  • Create notifications in PagerDuty, Slack, or Microsoft Teams to bring awareness to an investigation
  • Execute runbook automations and recommend next steps based on the findings of your investigations
With Datadog’s Event Management, we’ve fundamentally changed how we correlate alerts by cutting through the noise and reducing redundancy. Now, instead of grappling with multiple incidents from the same root cause, we get one consolidated incident in our Incident Management tool. This streamlined approach has transformed our operations by simplifying the work of our Site Reliability Engineers and reducing our alert incidents by 69%.
Martin Cote
Martin Cote Vice President, Head of Infrastructure, Tecsys Inc.

Customer Testimonials

With Datadog’s Event Management, we’ve fundamentally changed how we correlate alerts by cutting through the noise and reducing redundancy. Now, instead of grappling with multiple incidents from the same root cause, we get one consolidated incident in our Incident Management tool. This streamlined approach has transformed our operations by simplifying the work of our Site Reliability Engineers and reducing our alert incidents by 69%.
Martin Cote

Martin Cote

Vice President, Head of Infrastructure, Tecsys Inc.

Resources

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guide

Machine Learning and AIOps Solution Brief
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official docs

Event Management
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BLOG

Centralize, triage, and track tickets with Datadog Case Management
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BLOG

Automate end-to-end processes and quickly respond to events with Datadog Workflow Automation
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