Feature Overview

Bits AI SRE is an always-on SRE agent built to handle complex troubleshooting and late-night alerts. Powered by Datadog’s vast dataset and developed against thousands of real-world incidents, Bits AI SRE pinpoints root causes in minutes, helping teams confidently restore services 90% faster without draining engineering capacity.

Resolve incidents faster with autonomous investigations

Automatically investigate every alert the moment it fires
Easily root out root causes within minutes
Speed up recovery with dynamically suggested code fixes
Boost accuracy as Bits learns from each investigation over time

Reason like your most experienced SRE, at machine scale

Explore every root cause in parallel with real-time investigations
Expand on-call capacity with Bits handling multiple alerts simultaniously
Automatically analyze millions of signals across your stack in seconds

Enable every engineer to act with confidence

Discuss findings via chat and get answers using everyday language
Get clear RCAs with transparent, verifiable investigations
Simplify on-call onboarding with contextual guidance and suggested actions
Integrate Bits into the tools you already use, like Slack, Jira, ServiceNow, and GitHub

Scale AI with enterprise-grade control

Simplify and secure administration using role-based access (RBAC)
Protect privacy with zero data retention for third-party AI service providers
Easily support regulated industries with built-in HIPPA compliance
Efficiently manage usage with flexible rate limits and cost controls

Testimonials

From day one, Bits AI SRE started cutting our MTTR by 70%. It felt like adding a senior engineer to our team.

Rafael Bento SRE, iFood

Beyond reducing our incident response times, Bits AI SRE has a potential to elevate the overall skill level of our entire engineering organization.

Masaki Takeya Site Reliability Engineer, Kyndryl

Bits AI helps us cut through the noise by instantly surfacing the right context and correlations across our systems.

Thiyagarajan Anandan Sr. Engineering Manager – Platform Engineering, Uber Freight

Bits AI SRE has become an effective assistant for our SWE, Cloud, and Service Desk teams — quickly diagnosing critical alerts, reducing noise, and improving collaboration

Rassy Kariuki Senior Engineering Manager, Cellulant

Bits AI SRE has been invaluable in reducing manual work and identifying false leads.

Simery Santhosh Kanna I Associate SiteOps Engineer, Purchasing Power

Through ongoing dialogue, [Bits AI SRE]'s growth and adaptability make it feel like the most human-like among all AI products, truly deserving to be called a partner.

Hisatomo Futahashi Lead SRE, Nulab Inc.

Bits immediately sped up our crisis room by delivering accurate root causes in under four minutes and directing us to the right team internally.

Fernando Francisco de Oliveira Systems Engineer, Energisa

[Bits AI SRE] helps us to quickly find correlating data and root causes.

Alex Wauters CTO, Customaite

Before Bits AI SRE, newer engineers lacked the mental model to navigate cross‑service logs and identify the right traces and metrics. Now they begin with a head start

José Tomás Robles Hahn VP of Engineering, Cordada