Incident Tracking | Datadog

Incident Tracking

Track and collaborate on incidents from start to finish all within a unified platform.

Incident tracking with Datadog allows DevOps teams and SREs to optimize their incident response workflows from start to finish to save time and frustration when it matters most. Users can automatically track, triage, and resolve incidents directly in the Datadog platform while consulting monitoring data from across their stack.


Save time and resources on tracking incidents

Seamlessly pivot between metrics, traces, and logs to find the root cause of an incident.
  • Troubleshoot incidents faster by monitoring all of your data in one place
  • Simplify your incident tracking with automated out-of-the-box workflows
  • Improve customer experience; reduce MTTR and downtime with streamlined processes and centralized communication
  • Spend less time troubleshooting incidents and more time on product development

Deploy full stack incident tracking

Centralize critical signals from any application to accelerate incident tracking.
  • Leverage automatic integrations with the communications tools you already use
  • Unify alert data, SLOs, real time tracking widgets, and collaboration tools into one platform
  • Quickly declare incidents and start troubleshooting directly from triggered alerts, errors, and security signals

Simplify incident tracking and documentation

Solve future incidents efficiently with simplified remediation and postmortems.
  • Resolve incidents in full context with readily-available postmortem documentation from past incidents
  • Conduct root cause analysis faster with related anomalies, metrics, and stack traces grouped together automatically
  • Automatically generate postmortem documentation with timelines and Datadog Notebooks to track incident progress and outcomes
Simplify incident tracking and documentation

Troubleshoot incidents faster with better communication

Collaborate across teams in timelines and notebooks for tracking incident progress in real time.
  • Track incidents from detection to resolution with no context switching
  • Bring in relevant people and teams instantly with tagging and real-time collaboration
  • Notify stakeholders regarding any incident updates using their preferred method of communication directly from Datadog
Troubleshoot incidents faster with better communication

Synthesize incident tracking data with the click of a button

  • Understand the severity of incidents and monitor the health of all your services with real-time, critical dashboards
  • View all of your incidents on timeboards, timelines, and dashboards and add notes with one click
  • Create, track, and report on business critical SLOs directly from preconfigured dashboards

The Essential Monitoring and Security Platform for the Cloud Age

Datadog brings together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable.

Platform Diagram

Troubleshoot Incidents in Real Time

Seamlessly track, pinpoint, and resolve incidents in one place.


Host and Container Maps

Visualize the status of your hosts or containers in a single view.


Synchronized Dashboards

Track incidents across metrics with a common tagging structure.


Service Map

Map application data flows and dependencies in real time.

Incident Tracking Resources

Learn more about incident tracking with Datadog.

Incident Tracking with Datadog

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