Effective as of May 25, 2018, the General Data Protection Regulation (GDPR) has expanded European Union (EU) residents’ (Data Subjects) rights concerning their personal data. Datadog stands ready to assist our customers to remain compliant with GDPR.
GDPR standardizes EU regulations and expands the rights of Data Subjects pertaining to personal data while expanding the definition of what constitutes personal data. GDPR provides Data Subjects with increased rights to control and delete their personal data, and it broadly prohibits the processing of special categories of personal data.
Datadog is compliant with GDPR. We have enhanced our products, processes, and procedures to meet our obligations as a data processor (Processor). For more on our GDPR efforts, visit our security page.
Datadog’s services are not intended to be used for processing personal data. If, however, a customer believes that it has included personal data in the information processed by Datadog, Datadog will assist the customer in meeting its obligations in accordance with the requirements of GDPR and the terms of our Data Processing Agreement.
As a Processor, Datadog assists customers in fulfilling their obligations as data controllers (Controllers) by:
Datadog has implemented an online portal to intake, review, and process customer requests arising from Data Subject Access Requests (DSAR) they receive. As a result of a DSAR, customers might request that Datadog securely delete or return the Data Subject’s personal data. Due to their sensitivity, such requests will be handled by Datadog on a case-by-case basis.
If you have any questions or inquiries related to GDPR, please reach out to firstname.lastname@example.org.
The legal terms and policies that apply to Datadog’s corporate website and customer subscription services are available at https://www.datadoghq.com/legal/.
An overview of Datadog’s security practices are available at https://www.datadoghq.com/security/.
If you have any questions, or encounter any issues, please reach out to support.