How to Prioritise Customer Experience using SLIs & SLOs

Learn how Lucian Craciun and Dave Sanders, IT leaders at the Telegraph, established SLIs and SLOs to gain actionable insights.

Download the eBook and discover how to:

• Look at services from the customer’s perspective
• Reduce alert noise in distributed systems
• Specify, implement, and operationalize SLIs/SLOs in three phases
• Structure and manage SLIs/SLOs using real-world examples currently in operation at The Telegraph