Ensuring Best-in-Class Customer Support Featuring Zendesk | Datadog
On-Demand Webinar

Ensuring best-in-class customer support featuring Zendesk

In this webinar, learn how Zendesk used Datadog APM and Tracing without Limits™ to handle an influx in support tickets during COVID-19.

You’ll get insights on:

  • How Zendesk restructured their team’s approach and monitoring strategy to respond to a sharp increase in customer requests
  • Which metrics Zendesk used to maintain availability and reliability through hypergrowth
  • How to monitor the health of your apps using Datadog APM and eliminate cost-visibility tradeoffs with Tracing without Limits™

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