Session Replay | Datadog

Session Replay for Browser Apps

Capture your user’s browsing experience and visually replay it to expedite support resolution and make data-driven business decisions.

Why Datadog?

Custom Attributes & Actions

Automatically collect and monitor any interesting event with all the relevant context attached

Error Tracking Automatically

Group application errors into issues to get the context you need for root cause analysis and reduce MTTR

Frontend To Backend Correlation

See key frontend performance metrics in context with APM traces from backend services in your applications

Out-Of-The-Box Dashboards

Access nearly instant time to value for both set up and investigation

Product Benefits

Troubleshoot User Issues Faster with a Picture-Perfect Replay

  • See what your user sees, without having to reproduce errors, by watching replays connected directly to Error Tracking Issues
  • Understand your user’s actions in context with related frontend errors, network calls, and performance data for a simplified troubleshooting and debugging workflow
  • Pivot between Session Replay and backend traces for full-stack visibility

Discover In-depth Insights into Product Usage and User Behavior

  • Connect behavior and usage trends with individual user Session Replays to inform Product and Design decisions
  • Explore user actions (like clicks and add to cart) and the impact of errors and performance bottlenecks to surface user frustration with your UX
  • Communicate user insights to technical and non-technical roles through a visual interface, shareable player, and out-of-the-box dashboards

Protect Your Customers’ Data with Enterprise-Ready Privacy Controls

  • Leverage privacy settings, including Privacy by Default, to only capture the data you need to support your users by anonymizing sensitive information
  • Manage access to your Session Replay data with granular RBAC controls that can be scoped to fit your organization’s structures and roles
  • Maintain compliance -- the entire Datadog platform is GDPR compliant

Simplify Complexity with End-to-End Visibility

  • Detect, diagnose, and resolve incidents rapidly with Real User Monitoring, Error Tracking, Synthetics, APM, Logs, and Infrastructure monitoring in one unified platform
  • Reduce MTTD, MTTR with 1-click pivots from a user session to the line of code causing the error, to traces, logs and infrastructure metrics
  • Easily determine if user-facing incidents are due to frontend, backend, or third-party issues

Get Started in Minutes

  • Start receiving actionable insights quickly; install a single SDK to collect frontend metrics and telemetry
  • View critical RUM health metrics instantly with out-of-the-box, customizable, drag-and-drop dashboards
  • Explore rich real user monitoring data in an intuitive interface
  • Easily isolate regional or service specific performance problems without the need to use a query language

The Essential Monitoring and Security Platform for the Cloud Age

Datadog brings together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable.

Platform Diagram

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