Digital Experience

Capture Every Interaction to Gain a Complete Picture of Your Users’ Experience

Capture 100% of web sessions to get high-fidelity visibility into performance and user behavior—automatically retain the most valuable sessions to streamline debugging and speed up resolution
Improve page performance with real user metrics like Core Web Vitals (LCP, CLS, INP), First Contentful Paint, and Loading Time—paired with guided troubleshooting to surface root causes
Correlate frontend performance with backend health by linking each session to relevant logs, traces, and third-party dependencies

Automatically detect anomalies with AI-powered Watchdog, surfacing spikes in errors, latency, and performance by browser or region
Pinpoint the exact root cause of JavaScript errors with detailed stack traces—down to the file, function, and line of code
Replay impacted sessions with pixel-perfect accuracy to see exactly what users experienced before, during, and after an issue
Pivot across data in one click to move between frontend session data, backend traces, and logs for full-stack root cause analysis

Enrich sessions with custom user IDs to troubleshoot individual journeys with full context
Measure how feature flags impact performance and completion rates to ensure smooth rollouts
Monitor key actions like checkouts or sign-ups to detect drop-offs and improve conversion
Correlate custom metrics with real-time performance data to reveal hidden UX issues and understand the impact of new features

Unify frontend and backend data in one collaborative platform to eliminate silos
Simulate and validate key user flows with Synthetic Monitoring, then compare them against real session data for full coverage
Jump from frontend sessions to backend traces in one click to diagnose cross-system issues—whether in code, APIs, or third-party services
Monitor new releases in real time by capturing sessions immediately post-deployment to catch regressions early

Watch Session Replays linked to real browser errors to see exactly where users encounter friction
Correlate replays with frontend errors, network requests, and performance data to quickly find root causes
Detect frustration signals like rage clicks, dead clicks, and slow loads to surface hidden UX problems
Jump from Session Replays to backend traces to determine if issues originate in frontend code, APIs, or infrastructure

Track feature adoption and user drop-offs to identify friction points and optimize key flows
Use Sankey diagrams and conversion funnels to visualize user journeys and abandonment paths
Break down performance trends by browser, device, geography, and user attributes to tailor experiences
Transform technical performance data into business metrics that demonstrate the impact of UX on conversion and revenue
Align product, engineering, and design teams with shared dashboards that tie behavior to business outcomes

Empower web developers, product managers, and designers to collaborate using shared replays, dashboards, and reports
Create a shared language for discussing user experience through consistent metrics and visualizations available to all stakeholders
Combine Session Replay and Product Analytics to understand both what users are doing and why
Align teams around shared insights to improve decision-making, reduce time to resolution, and enhance UX

Secure sensitive web data with privacy-by-default settings, field-level redaction, and customizable controls for PII, PHI, and financial information
Control access with role-based permissions tailored to your team’s structure
Stay compliant with GDPR, CCPA, HIPAA, PCI-DSS, and SOC2 through automated redaction and audit logs
Meet region-specific data requirements with flexible residency options
Enforce security policies with SSO integration, multi-factor authentication, and customizable session timeouts aligned with your organization's security framework

Deploy proactive monitoring across critical user journeys with browser and API tests that simulate real user behavior
Receive real-time alerts when tests fail, with detailed diagnostics showing exactly what broke and why
Ensure coverage of critical workflows by identifying gaps in test coverage using real-user interaction data from RUM
Compare test results across browsers, devices, and locations to identify environment-specific issues before users encounter them

Build tests in minutes with a codeless recorder that captures interactions and request flows automatically
Configure tests with assertions, variables, and reusable subtests—no custom scripts required
Reduce test maintenance with self-healing browser tests that adapt to UI changes, cutting down on false positives and flaky results
Troubleshoot faster with detailed step-by-step test results, screenshots, and waterfall views for every test run

Run tests automatically in CI/CD pipelines using integrations with GitHub, GitLab, Jenkins, and more
Trigger browser and API tests on demand or on a schedule to monitor production, staging, and pre-prod environments
Enforce quality gates to catch regressions before code reaches users
Integrate test results with your existing workflows through notifications in Slack, PagerDuty, and other collaboration tools

Pivot from synthetic tests to RUM data, logs, traces, and infrastructure metrics in a single platform
Correlate test failures with backend latency, error rates, or API issues to pinpoint exactly where performance degrades
Collaborate across dev, ops, and product teams with shared visibility into test results and performance data
Expand API test coverage by identifying untested endpoints in the API Catalog—and generate tests with one click