Datadog's Incident Management | Datadog

Accelerate Incident Response with AI-Driven Noise Reduction

Uncover root causes faster with centralized operations and unified observability data. Reduce alerts noise with context-rich correlations.

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Product Benefits

Accelerate Incident Response with Automated Event Correlation

  • Uncover root causes in minutes with unified observability data; seamlessly pivot between metrics, traces, and logs
  • Minimize context switching by consolidating monitoring, paging, and resolution into a single platform
  • Recieve alerts with more context into business-specific data
  • Automatically generate postmortem documentation with Datadog Notebooks to track progress and the outcomes of incidents, and access them when resolving future incidents
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Decrease Noise and Eliminate Alert Fatigue

  • Prevent alert storms and redundancy with intelligent correlation and event deduplication
  • Aggregate third party events and change events into a single source of truth
  • Continuously reduce alert noise over time with AI powered correlations that improve with feedback and deeper service knowledge
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Centralize Your IT Operations

  • Consolidate monitoring, event management, and end to end incident response all into one platform
  • Reduce tool sprawl with centralized alert aggregation
  • Visualize critical data and track KPIs and ROI on real-time dashboards

Automate Remediation and Take Action Directly from Datadog

  • Automatically create tickets directly in Datadog or in your preferred ITSM tool, such as ServiceNow and Jira, with bi-directional syncing
  • Create notifications in Datadog On-Call, PagerDuty, Slack, or Microsoft Teams to bring awareness to an investigation
  • Execute runbook automations and recommend next steps based on the findings of your investigations

The Essential Monitoring and Security Platform for the Cloud Age

Datadog brings together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable.

Platform Diagram

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