Datadog Incident Response

Unify monitoring, paging, and incident management to resolve issues faster with complete context and real-time insights.

Product Benefits

Streamline and Automate Workflows to Resolve Incidents Faster

Ensure no incidents fall through the cracks with on-call schedules and routing rules
Get paged on any Datadog or third-party alert and investigate from anywhere with the Datadog Mobile App
Mitigate incidents and focus on root causes with automated runbooks
Get up to speed with comprehensive, AI-generated incident summaries in Slack

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Centralize Context with Unified Monitoring, Paging, and Incident Management

Declare incidents from pages or telemetry data to coordinate responders with critical information
Quickly view upstream and downstream services affected by an outage to page other impacted teams
Automatically document all incident activity through the Incident Timeline

Use Rich, Clean Data to Improve Service Health and Team Performance

Continuously evaluate the performance of your incident response plan with out-of-the-box, real-time dashboards
Ensure a fair workload distribution for incident responders with intuitive on-call analytics
Generate comprehensive postmortems in one click and embed real-time telemetry from across Datadog
Customize dashboards to reflect your business objectives and filter information by service, team, monitor, and more

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Onboard Quickly to Ensure Incident Readiness

Map service dependencies instantly with Datadog Software Catalog
Associate teams to their respective services so the right responders are automatically paged at the time of an alert
Embed Datadog into Slack or Microsoft Teams to bring relevant context into wherever you collaborate
Integrate with Jira or ServiceNow to preserve existing business processes

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