Datadog's Incident Management

Save Time, Money, and Resources Managing Incidents

Troubleshoot incidents faster by monitoring all of your data in one place; seamlessly pivot between metrics, traces, and logs to find the root cause
Simplify your incident management process with automated out-of-the-box workflows
Improve customer experience; reduce MTTR and downtime with simplified processes and centralized communication
Spend less time troubleshooting incidents and more time on product development

Centralize all your critical signals from any application to investigate and track incidents
Leverage automatic integrations with the tools you already use
Unify alert data, SLOs, real time tracking widgets, and collaboration tools into one platform
Quickly declare incidents and start troubleshooting directly from triggered alerts, errors, and security signals

Automatically generate postmortem documentation with timelines and Datadog Notebooks to track progress and the outcomes of incidents
Resolve future incidents in full context with past incidents' readily-available postmortem documentation
Conduct root cause analyses faster with related anomalies, metrics, and stack traces grouped together automatically

Manage incidents from detection to resolution within Datadog and our Slack app with no context switching
Bring in relevant people and teams instantly with tagging, roles, and real-time collaboration; collaborate in real time across teams in timelines and notebooks for tracking incidents’ progress
Notify stakeholders regarding any incident updates directly from Datadog; share data and notes to their preferred method of communication without leaving the platform

Understand the severity of incidents and monitor the health of all your services with real-time, critical dashboards
View all of your incidents on timeboards, timelines, and dashboards; add notes with one click
Create, track, and report on the SLOs most critical to your business directly from preconfigured dashboards