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Datadog achieves IRAP’s PROTECTED status in Australia

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Datadog achieves IRAP’s PROTECTED status in Australia
Alex Guo

Alex Guo

Rukshan Gunawardana

Rukshan Gunawardana

As Australian government agencies and regulated industries move sensitive workloads to the cloud, they need observability solutions that meet highly stringent data protection standards. To address this need, Datadog has pursued and received an Infosec Registered Assessors Program (IRAP) assessment at the PROTECTED level. This is an advanced classification under the Australian Cyber Security Centre (ACSC) framework for cloud and SaaS security.

The PROTECTED level assessment applies to any products within Datadog’s observability and security suite that are deployed in Australia, including Infrastructure Monitoring, Application Performance Monitoring, Log Management, LLM Observability, Bits AI, Cloud SIEM, and Synthetic Monitoring.

This achievement builds on our continued investment in the region following the launch of our local availability zone in the AWS Sydney Region. Together, these steps ensure that Australian customers can deploy full-stack observability within national borders to meet local hosting, compliance, and security requirements without compromising performance or visibility.

Why IRAP PROTECTED matters for customers

IRAP assessments benchmark cloud platforms against the security controls in the Australian Government Information Security Manual (ISM). The PROTECTED classification applies to systems that handle sensitive data and essential services, including healthcare records, national infrastructure, financial platforms, and public safety operations. By earning this status, Datadog enables Australian public-sector agencies and regulated enterprises to monitor sensitive workloads while hosting telemetry data within Australia.

Datadog helps organizations align with government procurement frameworks, demonstrate audit readiness, and enforce strict access controls without adding operational overhead. Combined with the Sydney availability zone, an IRAP PROTECTED assessment also makes it easier for agencies to adopt cloud services as they continue to host infrastructure both on prem and in the cloud. With the IRAP PROTECTED assessment, Datadog provides a trusted foundation for delivering reliable digital services in Australia across healthcare, finance, education, and government.

Unified observability and security for ANZ

Datadog establishes a single source of truth for Australian organizations, combining infrastructure monitoring across on-prem and cloud systems with log management, distributed tracing, and security monitoring for cloud applications. Features such as audit trails, role-based access control (RBAC), encryption, and customizable retention policies help teams meet regulatory requirements while maintaining full visibility into their environments. IT and security teams can rely on Datadog to track infrastructure health, monitor application performance in the cloud, and detect security risks across environments.

Detect and respond to threats faster

Datadog Cloud SIEM helps security teams analyze events and behavioral anomalies by using telemetry data ingested locally in Australia. Engineers and security professionals can detect unauthorized access, privilege escalations, or policy violations in real time and investigate incidents directly within the platform. For example, if a health agency engineer receives an alert about unusual login activity, they can trace it to a misconfigured access control, fix the associated access policy, and document the incident for audit, all without leaving Datadog.

List of denied access attempts detected by Datadog SIEM, categorized as high severity Cloudtrail attacks under service discovery.
List of denied access attempts detected by Datadog SIEM, categorized as high severity Cloudtrail attacks under service discovery.

Simplify compliance and audit readiness

Datadog Log Management enables teams to ingest, store, and analyze audit logs while hosting sensitive data in Australia to satisfy IRAP requirements. Organizations can retain activity logs, access records, and API requests with full control over redaction, routing, and retention policies. A compliance analyst at a financial institution, for instance, could use Datadog Audit Trail and Log Explorer to confirm user access patterns and validate log integrity ahead of a quarterly security review.

Datadog dashboard with bar chart of error events over time and log entries showing CloudTrail access errors.
Datadog dashboard with bar chart of error events over time and log entries showing CloudTrail access errors.

Accelerate root cause analysis with local APM

With APM running in the Sydney availability zone, Datadog gives developers visibility into distributed services while hosting observability data in Australia. It helps teams stay compliant as they trace API calls, detect latency, and pinpoint bottlenecks by using an observability platform assessed at the IRAP PROTECTED level. During a production slowdown, for example, a government DevOps team could stay compliant while using Datadog APM and Service Map to identify a backend timeout in a containerized service, resolve the issue quickly, and maintain uptime for citizens.

Datadog APM flame graph tracing a request across multiple services, highlighting latency and errors.
Datadog APM flame graph tracing a request across multiple services, highlighting latency and errors.

Our continued investment in Australia

Datadog’s IRAP PROTECTED assessment is part of our broader investment in Australia and New Zealand, the purpose of which is to help organizations meet strict requirements for security, data residency, and governance. We now support more than 1,000 customers across the region, including Flight Centre, Roller, and Australian Community Media. The launch of the Sydney availability zone extends this commitment, giving highly regulated industries the ability to run observability at scale within Australia.

Get started

Datadog is trusted by public-sector agencies and enterprises worldwide. With the IRAP PROTECTED assessment and support for local data hosting, we are ready to help Australian organizations monitor, secure, and optimize their digital operations.

If you aren't yet a Datadog customer, start a 14-day or request a custom demo today.

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